Last updated: October 4, 2025
Effective date: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Apply for job positions
- Communicate with us via email or phone
- Use our website and services
Types of Information:
Personal Information
- Name and contact details
- Email address
- Phone number
- Company information
Technical Information
- IP address and location
- Browser and device information
- Website usage patterns
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide support
- Send you newsletters and marketing communications
- Process job applications and hiring
- Improve our website and services
- Analyze website usage and performance
- Comply with legal obligations
- Prevent fraud and ensure security
- Personalize your experience
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With your consent: When you explicitly agree to share your information
- Service providers: Trusted partners who assist in our operations (hosting, email services, analytics)
- Legal compliance: When required by law or to protect our rights and safety
- Business transfers: In connection with mergers, acquisitions, or asset sales
4. Data Security
We implement appropriate security measures to protect your personal information:
SSL Encryption
All data transmitted is encrypted using industry-standard SSL
Secure Storage
Data stored on secure servers with access controls
Access Control
Limited access to authorized personnel only
5. Your Rights and Choices
You have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you.
You can request that we correct any inaccurate or incomplete information.
You can request deletion of your personal information under certain circumstances.
You can request your data in a structured, machine-readable format.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type |
Purpose |
Duration |
| Essential |
Required for website functionality |
Session |
| Analytics |
Help us understand website usage |
2 years |
| Marketing |
Personalize content and ads |
1 year |
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact inquiries: 3 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Job applications: 2 years from application date
- Website analytics: 26 months
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Email notification to registered users
- Prominent notice on our website
- Updating the "Last updated" date above
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Xonib Software Solutions
Kampala, Uganda